Developed and launched new tour packages that attracted client interest, repeat bookings, and stronger feedback, including MICE-related work for Petronas, MBSB, Bank Islam, and MARA.
Name
Nurul `Atiqah binti Alafani
Personal Tourism Portfolio
Nurul `Atiqah,
Highly organized and detail-oriented tourism professional with hands-on experience in product development, itinerary planning, pricing, vendor negotiation, sales support, and travel operations.
0
Years of Industry Experience
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Travel Companies Served
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Languages Used
Product Development
Pricing and Quotations
Vendor and Client Relations
About
A professional portfolio presenting experience in tourism product development, travel planning, hospitality support, and client-focused service delivery.
"Good tourism products are built with detail, clear coordination, and a strong understanding of what clients and partners actually need."
Nurul `Atiqah binti Alafani
Highly organized and detail-oriented individual seeking opportunities in the Tourism and Hospitality industry. I bring practical experience in developing travel products, preparing itineraries and pricing, supporting sales activity, maintaining vendor relationships, and helping teams deliver strong service outcomes.
Date of Birth29 December 2000
Age26 years old
Emailatiqahalafani22@gmail.com
Phone+60 11-1247 7174
Itinerary Planning
Developing tour itineraries, routes, and travel packages that align with client requests and company goals.
Pricing and Quotations
Preparing pricing structures and quotations with attention to profitability, feasibility, and client expectations.
Team and Vendor Coordination
Managing communication across departments, vendors, and clients to keep product work moving smoothly.
2019
Started Bachelor in Tourism Management (HONS) at International Islamic University Malaysia.
2023
Completed internship in the Muslim Travel Department at Corporate Information Travel CIT Sdn. Bhd.
2025
Promoted to Head of Product Department at NIKI Global Tours Sdn Bhd and currently leading product development work.
Core focus: tourism products that combine planning accuracy, market relevance, and strong client value.
Expertise
Specialized strengths built through tourism studies, internship exposure, product development work, and current department leadership.
Travel Product Development
Creating tour packages, concepts, and improvements that respond to market trends, client needs, and commercial targets.
Itinerary and Quotation Preparation
Developing itineraries, costing, and quotations in accordance with client requests and operational requirements.
Sales and Commercial Support
Working closely with sales teams and participating in MATTA Fair activities to support conversions and client deals.
Vendor Negotiation
Negotiating rates and building reliable vendor partnerships across destinations to improve value and margins.
Marketing Support
Assisting with website and social media updates to keep travel packages current, visible, and aligned with promotions.
Professional Communication
Handling coordination with clients, vendors, and internal teams through clear, professional, and solution-focused communication.
Experience
A professional track record covering internship exposure, product development execution, and current team leadership in the travel industry.
Work Experience
Hands-on experience across travel product planning, quotations, sales support, vendor management, and department leadership.
Head of Product Department
NIKI Global Tours Sdn Bhd
Leads the product development team while overseeing itinerary quality, pricing strategy, quotations, and cross-department coordination.
- Ensures tasks are completed on time and in line with company standards.
- Provides guidance, supervision, and performance monitoring for team members.
- Collaborates closely with sales to support deal closing and client requirements.
- Builds relationships with vendors and clients through meetings, negotiations, and strategic collaborations.
- Identifies new business opportunities and proposes innovative travel products.
Product Development Executive
NIKI Global Tours Sdn Bhd
Managed tour product preparation by developing itineraries, pricing, quotations, and product ideas based on client demand and business needs.
- Developed tour itineraries, pricing, and quotations according to client requests.
- Conducted research, compiled findings, and presented innovative product ideas.
- Managed database systems related to product and quotation information.
- Handled professional communication with vendors and participated in negotiations.
Muslim Travel Department Intern
Corporate Information Travel CIT Sdn. Bhd
Supported marketing and sales efforts during internship through travel package preparation, event participation, and digital content updates.
- Developed detailed travel packages and pricing for marketing and sales purposes.
- Participated in MATTA Fair sales activities and secured deals with clients.
- Supported a collaboration with Bank Islam to market travel packages.
- Revised and maintained website and social media content to reflect the latest packages.
Education & Strengths
Academic background, professional capabilities, and practical highlights that support a strong fit in tourism and hospitality.
Bachelor in Tourism Management (HONS)
2019 - 2023International Islamic University Malaysia, IIUM
Graduated with CGPA 3.85 and built a strong academic foundation in tourism management, planning, and industry operations.
Language Proficiency
02Communication across clients and partners
Bahasa Melayu and English: fluent speaking, expert writing. Arabic and Mandarin: basic speaking and writing.
IT Proficiency
03Operational and presentation tools
Advanced in Microsoft Word, Cap Cut, and Canva. Strong working ability in Microsoft Excel and PowerPoint. Basic Adobe Photoshop.
Career Highlights
04Results across products, vendors, and events
Developed new tour packages, improved itinerary quality for MICE clients, secured better vendor rates, and contributed to MATTA Fair sales conversions.
Career Highlights
Selected strengths and outcomes that reflect practical contribution in product development, sales support, and tourism operations.
Successfully negotiated better vendor rates to improve margins while building dependable relationships with key partners across multiple destinations.
Engaged high client volumes during MATTA Fair and contributed to confirmed bookings and sales activity for travel industry partners.
Professional Skills
Core technical and operational abilities used to support tourism product planning, presentation, coordination, and execution.
Itinerary Planning
Preparing practical tour itineraries that align with client goals, destination flow, and operational requirements.
Pricing and Quotation
Developing costing and quotations with attention to competitiveness, feasibility, and business value.
Research and Product Ideas
Conducting research, compiling market insights, and presenting fresh product proposals to strengthen offerings.
Content and Presentation Tools
Using Microsoft Office, Canva, Cap Cut, and basic Photoshop to support communication, reporting, and marketing materials.
Professional Snapshot
A tourism professional with a combination of academic achievement, product leadership, sales exposure, and operational coordination experience.
Daily Flow
Strong organization and detail orientation
Clear Route
Professional vendor and client communication
Tailored
Eager to contribute and grow with a dynamic team
Core Strengths
Team Leadership
Negotiation
Sales Support
MICE Exposure
Travel Product Planning
Contact
Available for tourism and hospitality opportunities, professional collaboration, or employer inquiries related to product development and travel operations.
Get In Touch
You can reach out directly by phone or email for employment opportunities, professional networking, or further information about my tourism and hospitality experience.
Phone
Additional Information
Availability and reference details that support employer and recruiter review.
Possess Own Transport: Yes
Willingness to Travel: Yes with husband
Reference: Mohd Hafizzul, Human Resource Executive, NIKI Global Tours Sdn Bhd, +60 13-757 6539
Reference: Aimi Hamid, Muslim Department Supervisor, Corporate Information Travel CIT Sdn. Bhd, +60 19-471 3122